Freshdesk Boundary
- Domain
- omronelectronicsllc.freshdesk.com
- API configured
- True
- Private note posting
- False
- Auto-note mode
- False
Read-only Freshdesk ingestion is available. Write actions are disabled.
AOI internal support
Omron Freshdesk Assist
KB Source
- Repo path
- /mnt/hgfs/O-temp/ChatGPT_Codex_Mine/
- Ready to scan
- False
- Source paths
- kb, scripts, docs/mining
Set OMRON_KB_REPO_PATH to a local clone of jsoliz1979/omron-support-toolkit.
Ingestion Status
- Tickets indexed
- 1261
- AOI US
- 981
- AOI MX
- 280
- Resolved
- 58
- Closed
- 1203
- Conversations
- 6815
- Private notes
- 1750
- Public replies
- 5065
- Last sync
- 2026-05-19 01:26:12.291898-04:00
Safety Defaults
- Read-only ingestion only: Freshdesk write actions are disabled.
- Private note posting is disabled unless explicitly enabled later.
- No public replies, emails, status changes, assignment changes, merges, or closes.
- Historical AOI resolved and closed tickets will be indexed first in a future phase.